Meubles Belot, 120 years of experience !
Meubles Belot is a family business that was founded in 1899. It celebrated its 120th anniversary in 2019 and today 4 generations still represent it.
This company based in Soignies currently has 50 employees. Meubles Belot is a furniture store offering to its customers a large catalog of living room and dining room furniture.
Their expertise in furniture has allowed them to stand out from others and maintain their reputation over the years. The company offers its customers exceptional service and professional follow-up thanks to their advice.
Belot also has a carpentry service allowing customers to create their furniture to measure and according to their needs.
What are the challenges facing Belot Furniture?
Organised the company and optimised the business processes
Reduce the use of paper
Optimised delivery time
Improve the communication between Belot and their customers
Offer an integrated tool to the company allowing it to continue to develop its activities
We decide to implement the business management software Odoo". We targeted their needs and expectations in order to customize their management software for the company's internal use. In addition, we have equipped the delivery personnel with a mobile solution that facilitates their daily work.
Odoo and BHC for an integrated management solution!
From the very first analyses, we identified the need of our customer, Meubles Belot, to have a flexible, modular and user-friendly tool to support the company's growth. We therefore opted for Odoo and more precisely the following modules and functionalities:
Warehouse Management - Our customer has many references and stock management is crucial for Belot Furniture. Optimal stock management is crucial because it is the basis of the organization of customer delivery rounds and therefore the basis of customer satisfaction!
Mobile Application - In order to optimize the deliveries and facilitate the work of the deliverymen on the road, we have developed a mobile application allowing to visualize the deliveries to be realized (per day), to give a status of the delivery (delivered/undelivered), and a feedback per delivery to the secretariat allowing possibly to plan again the delivery. In addition, the deliveryman can also collect the payment at the time of delivery and have the customer sign for it.
CRM and Sales - sales are now also integrated into a single management software, this allows salespeople to have all the important information at their disposal during a sales operation (Furniture in stock) but also to ensure an optimal follow-up of each customer file. Moreover, since the sale, the operator can communicate valuable information for the customer, quantities in stock, delivery times, ...
Purchase - Once the quotation is validated by the customer, the order is directly transferred to the purchasing department who can then submit it to the supplier. This integration speeds up the procurement process. In addition, the purchasing department also has a supply management tool at its disposal and can therefore make the right decisions regarding stock quantities/quantities to order.
Accounting - Odoo takes care of customer invoicing in the case of the Meubles Belot project. In one click, the invoice is generated taking into account the payment terms (deposit). In addition, a connector is established to our client's accounting software in order to avoid re-encoding invoices in the software.
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